Provision of Services

PROVISION OF SERVICES REGULATIONS SUMMARY SHEET FOR PARKIN S BOOTH LTD.

The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.

Licensing Body
John Fisher, Emma Welsby & Robert Rutherford are licensed to act as Insolvency Practitioners in the United Kingdom by the Insolvency Practitioners Association ["IPA"].

John P Fisher is a member of the Institute of Chartered Accountants in England and Wales ["ICAEW"].

Parkin S Booth Ltd. is also a member of the Insolvency Practitioners Association ["IPA"].

Rules Governing Actions
All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences all Parkin S Booth Ltd.'s IPs can be found at www.insolvency-practitioners.org.uk. In addition, IPs are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/


Ethics
All IPs are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found at www.insolvency-practitioners.org.uk.

Complaints
At Parkin S Booth Ltd. we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.

If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer John P Fisher, Parkin S Booth Ltd., 2nd Floor, 14 Castle Street, Liverpool, L2 ONE. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of another Insolvency Practitioner unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be made to the single Complaints Gateway run by the Insolvency Service and can be made by completing and emailing the online complaints form on the Insolvency Service website https://www.gov.uk/complain-about-insolvency-practitioner.

For more details, please visit: www.gov.uk/complain-about-insolvency-practitioner.

Professional Indemnity Insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is Omnyy LLP, The St Botolph Building, 138 Houndsditch, London, EC3A 7AG. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.

VAT
Parkin S Booth Ltd. is registered for VAT under registration no. 163 3779 44.