Employee Information
Background
If you have been made redundant (or expect to be made redundant) because your employer is undergoing an insolvency process, you may be able to claim certain payments from the government’s Redundancy Payments Service (RPS), such as statutory redundancy pay, unpaid wages, holiday pay and statutory notice pay.
Employees that are entitled to payments due from their employer can make a claim by submitting a claim form to the RPS. This can only be completed when the insolvency is official, and a case reference number has been issued.
The RPS decides eligibility and calculates any payments due to you by assessing claims submitted by you, or on your behalf (as part of the insolvency process).
How Parkin S Booth supports employees in making redundancy claims
Payroll and redundancy claims can be technical and time sensitive. To help employees get clear, practical support, Parkin S Booth Ltd normally asks an external specialist, ERA Solutions Ltd, to assist with employee redundancy claims on cases where one of our Insolvency Practitioner’s is appointed as liquidator or administrator.
ERA Solutions supports employees with the information they need to submit claims and can answer process questions (for example, what information is required and what happens next). They also have day-to-day contact with the RPS, making the process more efficient for you.
Neither Parkin S Booth, nor any external support providers they use for employee claims, can guarantee outcomes or speed up RPS processing times.
Questions about your redundancy claim paperwork or the RPS process
Where Parkin S Booth has appointed ERA Solutions Ltd to support employees with redundancy claims, their contact details will be included in the employee communication issued for your case. If you have questions about claim paperwork or the RPS process, please contact ERA Solutions directly so they can assist you as quickly as possible.
Questions about the insolvency appointment and case administration
If you have questions specific to the wider insolvency process for the business, please contact the Parkin S Booth case team.
Employees - guidance and support
The links and information below are intended to help you understand the usual next steps and what you may need in order to make an RPS claim. It is designed for employees of businesses for which Parkin S Booth has been appointed as liquidator and/or administrator.
Some of the guidance is based on materials provided by ERA Solutions Ltd, the external specialist we use. While we aim to keep this page accurate, regulations and practices can change - please check official sources for the most up to date guidance (e.g. GOV.UK, Acas)
• ERA Solutions – employee claims process Microsoft Word - Redundancy Payments Claims Process
• ERA Solutions – employee guidance videos Employee help - ERA Solutions
Neither Parkin S Booth nor any external employee claims specialist can advise you on your individual legal rights or represent you in a dispute. If you need legal advice, please speak to an appropriately qualified professional.